SHGHILNI – PRIVACY POLICY

1. Information We Collect

• Full name
• Email
• Phone number
• ID verification documents
• Payment details (processed by Stripe or Whish)
• Profile information
• Messages
• Device data
• IP address
• Usage logs

2. How We Use Information

• Provide services
• Process payments
• Prevent fraud
• Resolve disputes
• Improve platform performance
• Comply with legal obligations

We do not sell personal data.

3. Data Sharing

• Stripe
• Whish Money
• Hosting providers
• Fraud detection services
• Law enforcement when legally required

4. Data Retention

We retain data while accounts are active; for legal compliance; for fraud prevention; for dispute resolution. Transaction records may be retained indefinitely for regulatory purposes.

5. Security

We implement reasonable technical safeguards including encryption, secure servers, access control, and monitoring systems. However, no system is completely secure.

6. User Rights

Users may request account deletion, data correction, or access to stored data. We may refuse deletion where legally required.

7. Children

Shghilni is not intended for individuals under 18.

8. International Transfers

If data is transferred outside Lebanon, appropriate safeguards are applied.

9. Updates

We may update this Privacy Policy periodically.

Related

Terms and Conditions · Refund Policy · Cancellation Policy

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