Question 1

What is Shghilni?

Accepted Answer

Shghilni is Lebanon's premier freelancer marketplace that connects businesses and individuals with skilled local freelancers. Whether you need a web developer, graphic designer, content writer, handyman, or any other professional, Shghilni makes it easy to find, hire, and pay securely.

Question 2

How does Shghilni work?

Accepted Answer

For clients: Post a job describing your needs, receive proposals from qualified freelancers, compare bids, select the best match, and pay securely through our escrow system. For freelancers: Browse available jobs, submit proposals with your pricing and timeline, get hired, complete the work, and receive payment.

Question 3

Is it free to join Shghilni?

Accepted Answer

Yes! Creating an account on Shghilni is completely free for both freelancers and clients. There are no hidden fees to sign up. Shghilni only charges a small service fee on completed transactions to maintain the platform.

Question 4

What payment methods are supported?

Accepted Answer

Shghilni supports multiple payment methods including Stripe (credit/debit cards), Whish Money (popular in Lebanon for local transfers), and bank transfers. All payments are processed securely through our escrow system.

Question 5

What is escrow and how does it protect me?

Accepted Answer

Escrow is a secure payment system where the client's payment is held by Shghilni until the job is completed and approved. This protects freelancers by guaranteeing payment for completed work, and protects clients by ensuring they only pay when satisfied with the delivered work.

Question 6

How do freelancers get paid?

Accepted Answer

Once a client approves the delivered work, the payment held in escrow is released to the freelancer. Freelancers can withdraw their earnings via Stripe, Whish Money, or bank transfer. Payments are typically processed within 1-3 business days.

Question 7

How do I post a job?

Accepted Answer

Simply create a free account, click 'Post a Job', fill in the job title, description, required skills, budget, and deadline. Your job will be visible to freelancers across Lebanon who can then submit their proposals.

Question 8

How do I apply for jobs as a freelancer?

Accepted Answer

Create your freelancer profile showcasing your skills and experience. Browse available jobs, and when you find one that matches your expertise, submit a proposal with your price, estimated timeline, and a cover letter explaining why you're the right fit.

Question 9

Is my data secure on Shghilni?

Accepted Answer

Yes, Shghilni uses industry-standard encryption and security measures to protect your personal data and payment information. We never share your data with third parties without your consent. All transactions are encrypted and processed through secure payment gateways.

Question 10

Can I work remotely on Shghilni?

Accepted Answer

Absolutely! Many jobs on Shghilni are remote-friendly, allowing freelancers to work from anywhere in Lebanon. Some jobs may require in-person work, which will be clearly stated in the job description. The platform supports both remote digital freelancing and local in-person services.

Question 11

What happens if there's a dispute?

Accepted Answer

Shghilni has a built-in dispute resolution process. If a client and freelancer cannot agree, either party can open a dispute. Our support team will review the case, examine the evidence, and mediate a fair resolution. The escrow system ensures funds are protected during the dispute process.

Question 12

What types of freelancers are in demand on Shghilni?

Accepted Answer

The most in-demand skills on Shghilni include web development, graphic design, content writing, digital marketing, video editing, translation (Arabic/English), mobile app development, UI/UX design, social media management, and skilled trades like electricians, plumbers, and painters.

Frequently Asked Questions

Frequently Asked Questions