Dina Abou Ibrahim

I’m a Presales & Business Solutions Consultant with experience in CRM, workflow automation, AI-powered solutions, data management, and business process improvement. I help businesses turn their requirements into practical and well-structured solutions — from analyzing processes and designing workflows to preparing technical documentation, presentations, and solution demonstrations. My technical experience includes Microsoft Dynamics 365, Power Apps, Power Automate, SharePoint, Laserfiche, AI-powered document processing, CRM solutions, and workflow automation. I also have experience with Figma, data entry, data annotation, data organization, and data analysis. In addition to my professional experience, I have worked as a tutor at Create Academy and Geek Express, as well as a private tutor. This experience strengthened my ability to communicate clearly, explain complex concepts in a simple way, adapt to different learning styles, and work effectively with individuals from different backgrounds. I can support businesses with requirements gathering, business process analysis, automation, CRM-related work, technical documentation, data entry and annotation, Figma-based wireframes and designs, tutoring, and RFP/proposal preparation. I focus on accuracy, clear communication, attention to detail, and delivering practical solutions aligned with the client's requirements.